Tidebuy does not allow returns on intimate apparel, swimwear, jewelry, accessories, and tattoo supplies. Regardless of the sepcifics of your return, you will be responsible for all shipping fees associated with your return.
Once Tidebuy has received your return, your refund or replacement will be processed and sent to you within 72 hours of receiving your return. Tidebuy features a Live-Chat function on its website, allowing shoppers to contact customer service to discuss sizing, delivery, and payment questions at any time. Tidebuy's very active Facebook page is a great place to keep tabs on new items, read user reviews and complaints , and even knab some coupons.
With over , Likes on Facebook, Tidebuy must be doing something right! Online shoppers on the hunt for a nice evening gown or overcoat that won't break the bank would do well to check out Tidebuy. The site features a wide selection of women's wear that holds something for everyone. The shipping costs can get sort of expensive, but the low prices in and around the site tend to balance them out and keep Tidebuy competitive with most other Chinese fashion shops online.
Coupons are loading Coupons are loading Homepage Chinese shops Tidebuy. Shop details for Tidebuy Tidebuy. Experience with Tidebuy We couldn't wait to try it out, so we dove right into Tidebuy and snapped up a couple of nice accessories. Details Shipping Times: business days Standard Shipping , business days Expedited Shipping Huge Selection, with may different styles, cuts, and colors on offer Very low prices Pros.
Reviews 0. Write a review. Delivery and packaging. The 2nd is what we ordered The doll is barely 10". The company will not respond. The site says you have to email for a return address. It has been 4 days since I emailed and still no reply.
I emailed after ordered to inquire about shipping information and never received a reply then either. Aftr ordering and taking charge in my credit card, they said order not available. When i replied to cancel and refund my money, they did not reply at all for any update since May22! I'd like to believe that this company is real and true to what they advertise. But their way of communication is very very bad! They cannot reason that this is about the crisis!
Everybody is affected. Tip for consumers: share to everyone about uour experience with this company. Products used: not even updates of what is going on with the items i have ordered. Delete this company. Starting chemo so ordered Dolly Pardon wig in March received end of May. Not what I ordered smelly and disgusting. Sent back they received it in June. Filed complaint with the California BBB What a terrible company.
When I tell you Im beyond pissed is an understatement. It's a scam. Don't buy anything on this website. Ordered some stuff and never received them. Stay away from it. Do not under any circumstances order anything from this company of sharks. I sent an item back that was not to my liking. They have tried every tactic to stop from paying me back. I tracked the item to them with proof of sending and they claim that because I didn't get permission to send it back they will not refund the 40 pounds.
I have reminded them that under British law I am entitled to a refund. I will be taking legal advice through the ombudsmen and any cost incurred by me will be costed to there company. I have never been so disgusted with a bunch of retail sharks in all my life.
Once again do not give these robbers your money. They are sharks. Terry strange herne bay Kent England. It was a very small cheap baby doll that can fit in the palm of my arm, and looks like it can be purchased from the dollar store. They use multi websites as we ordered from www. Talking with my Attorney, they have an account there using out of Canada to retrieve American funds. We're going after them. I purchased something for my wife back in January.
I figured 3 weeks should be plenty of time to arrive before valentine's day. Here it is, 2 months later and I still haven't received a thing. Please save yourself a lot of trouble and go to another site. Don't buy anything from here. Ordered a wedding dress off this site since my friend ordered hers on here. Dress looks nothing like the picture, wrong color, cheap material. They ask for basic measurements but don't ask you for every single thing so the dress doesn't even fit my arms.
They never asked me for arm measurements. It's too big and too small for me and the top where your boobs go is completely see through! Who would wear something like that? Showed canceled in the system but still shipped and charged received a week after my event and now I have items I no longer need as the event has passed and I couldn't attend. I ordered a lifelike realistic Adysson reborn doll on April 4th ! Still not received. I ordered a cardigan from there website, what I got after months of waiting was the nastiest piece of junk imaginable.
It bore no resemblance to the cardigan I ordered and when I asked to return it they expected me to pay return postage.
This site is a scam, and why they are allowed to operate on the web is a mystery. Stay well clear. I purchased a "leather" motorcycle jacket from Tidebuy. It is a piece of garbage that I wouldn't even wear to a Halloween party. The "worn" sections of the jacket are literally painted with orange paint. I'm not even sure why this company would waste their time doing this. I think I would prefer that they send me a piece of garbage jacket without the orange paint. Update: After a lot of back and forth the issue has finally been resolved and I am awaiting my refund.
My daughter purchased a dress for prom. When it arrived, it was not as pictured go figure and it was not sized appropriately. I attempted to return the dress and was told that it was "custom made" and they would be happy to replace it for a fee or I could return it, pay shipping, and get a small amount back. Terrible company, poor product, poor customer service. HI, How are you?
So sorry to hear you had some problems with your order. I could see our representative has emailed you many times on the resolution of your order, but we still haven't received a reply from you.
Could you please kindly check your register email box and send a reply? We promise your problems could be resolved under our help. You could also let me know at sns tidebuy. Looking forward to your reply. I order a dress from tidebuy in Champagne and it came in yellow! I had to argue back and forth with this company for a refund, still havent rcvd my money back. But on top of it all they PLAY lets make a deal with your money!
Never got a response email anything I feel places like this shouldn't be allowed to even be looked up by google its completely ridiculous They are a complete scam that purposely hide their reviews because people complain about them.
They try to "negotiate" how much money to return if you call them out. I am working to have their advertising turned off in google.
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